Privacy Policy

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 Vital Investments Agency (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you engage with our services, including our website, SMS communications, and other online or offline services. Privately owned and operated by VVI LLC dba, Vital Investments Insurance & Multi-Services , Agency (NPN: 20835949).  Texas Department of Insurance License #: 3080368

We are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information("Personal Information"). As part of this commitment, our privacy policy governs our actions as they relate to the collection, use and disclosure of Personal Information.
Your information is handled by our team ONLY and is not sold or shared with a third party. We are not affiliated with or endorsed by any government website or publication. 

In the course of engaging with our Services, you may provide Personal Information about you and your Contacts. Personal Information is often, but not exclusively, provided to us when you sign up for and use the Services, consult with our customer service team, send us an email, integrate the Services with another website or service, or communicate with us in any other way. 

We may collect various types of information to provide and improve our services:

• Personal Information: This includes any information you provide directly to us, such as your name, contact details (e.g., phone number, email), and any other information you supply through our forms or communications.
• Usage Information: We collect information on how you interact with our website, such as IP addresses, browser type, access times, pages visited, and referring links. This helps us enhance your online experience and improve our services.
• Communication Data: Records of your communication with us, including SMS interactions, emails, and other correspondences, are collected to ensure efficient customer service and follow-up.

We use the information we collect for the following purposes:

• Service Delivery: To provide you with healthcare and tax-related services, including sending updates, reminders, and other service-related messages.
• Customer Support: To respond to your inquiries, requests, and feedback efficiently.
• Improvement and Analysis: To better understand how our services are used and improve user experience.
• Compliance and Security: To comply with legal obligations and protect our services, customers, and partners from fraud or abuse.

We respect your privacy and will not share your personal information with third parties except in the following circumstances:

• Service Providers: We may share your information with trusted service providers who assist us in operating our services (e.g., messaging platforms) under strict confidentiality agreements.
• Legal Requirements: If required by law, we may disclose your information to regulatory authorities or law enforcement in response to legal requests.
• Protection of Vital Investments Agency: We may disclose information if necessary to enforce our terms, protect the safety, rights, or property of our clients or staff, or to prevent fraud or security issues.

You have the following rights regarding your personal information:

• Opt-Out of SMS Messages: You may opt-out of receiving SMS messages at any time by replying STOP to any message or by contacting us directly.
• Access and Update: You may request access to, correction of, or deletion of your personal information at any time by contacting us at the information provided below.
• Request for Information: If you would like more information about our data practices or need assistance with your personal data, please reach out to us.

 We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this page periodically. If significant changes are made, we will notify you via our website or through direct communication. 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Vital Investments Agency
Email: wecare@vitalinvestments.agency
Phone: (682) 583-6494
Address: 1028 N Davis Dr

Arlington, TX 76012